Terms of service

Overview

Welcome to Shop Aizel! The terms "we", "us" and "our" refer to Shop Aizel. Shop Aizel operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). Shop Aizel is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service ("Terms"), together with any policies referenced here, describe your rights and responsibilities when you use the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

Section 1 - Access and Account

By agreeing to these Terms, you represent that you are at least 18 years old, or the age of majority in your country of residence, and that you consent to any minor dependents using the Services on devices you own or manage.

To use the Services, you may be asked to provide information such as your email address, billing, payment, and shipping details. You represent that all information you provide is accurate, current, and complete.

You are solely responsible for the security of your account credentials and for all account activity. You may not transfer, sell, or share your account with anyone else.

Section 2 - Our Products

We make every effort to accurately represent our products. However, actual colors and appearance may vary slightly depending on your screen and device settings. Product descriptions are subject to change at any time without notice. We may discontinue a product or limit quantities available at our discretion.

Section 3 - Orders

When you place an order, you're making an offer to purchase, which we may accept or decline at our discretion. Your order is only confirmed once we accept it and process payment. Please review your order carefully, as we may be unable to accommodate changes or cancellations after it's placed.

Purchases are subject to exchange only, in accordance with our Exchange Policy, posted on shopaizel.com.

You confirm that your purchases are for personal or household use, not for resale or export.

Section 4 - Prices and Billing

Prices, discounts, and promotions may change without notice. The price charged is the price in effect at the time your order is placed, as shown in your order confirmation. Posted prices do not include shipping, handling, or any applicable taxes or duties unless stated otherwise.

You agree to provide accurate, current billing and payment information, and to keep it updated. You confirm that your payment details are valid and that you're authorized to use the payment method provided.

Section 5 - Shipping and Delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by couriers, customs, or events outside our control. Once a product is handed to the courier, risk of loss passes to you.

Section 6 - Intellectual Property

All content on our Services including text, images, graphics, product photos, and design is owned by Shop Aizel or our licensors and is protected by copyright and other intellectual property laws. You may use the Services for personal, non-commercial use only. You may not reproduce, copy, distribute, or create derivative works from any of our content without our written permission.

Shop Aizel's name, logo, and branding are our trademarks and may not be used without permission. Shopify's name and branding belong to Shopify.

Section 7 - Optional Third-Party Tools

The Services may give you access to tools provided by third parties, which we do not control or monitor. Any use of these tools is at your own risk, and we accept no liability arising from your use of them.

Section 8 - Third-Party Links

Our Services may link to third-party websites. We are not responsible for the content, accuracy, or practices of these sites, and accessing them is at your own risk. Any issues with third-party products or services should be directed to that third party.

Section 9 - Relationship with Shopify

Shop Aizel is powered by Shopify, which enables us to provide the Services to you. Any purchases you make are made directly with Shop Aizel. Shopify is not responsible for any aspect of the sales between you and Shop Aizel, including any loss or damage arising from purchased products.

Section 10 - Privacy Policy

All personal information we collect is subject to our Privacy Policy. Because our Services are hosted by Shopify, Shopify also collects and processes information about your use of the Services to help us provide and improve them. Please review our Privacy Policy for details.

Section 11 - Feedback

If you send us feedback, ideas, or suggestions, you grant us a free, worldwide license to use them for any purpose, including improving our Services. We're under no obligation to keep feedback confidential, compensate you for it, or respond to it. You confirm you have the right to share the feedback and that it doesn't violate anyone else's rights.

Section 12 - Errors and Corrections

Our Services may occasionally contain typographical errors or inaccuracies relating to product details, pricing, or availability. We reserve the right to correct these and to cancel or amend orders affected by such errors, even after an order has been placed.

Section 13 - Prohibited Uses

You agree not to use the Services for any unlawful or harmful purpose, including to: violate any applicable law; infringe our intellectual property or anyone else's; harass, defame, or harm others; transmit false or misleading information, spam, viruses, or malicious code; impersonate any person or entity; or use bots, scrapers, or automated tools to access the Services without our permission. We may suspend or terminate your access at any time if we believe you've violated these Terms.

Section 14 - Termination

We may terminate your access to the Services at any time, at our discretion, without notice. You remain responsible for any amounts owed up to the date of termination. Sections that by their nature should survive termination — including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law — will continue to apply.

Section 15 - Disclaimer of Warranties

Our Services and products are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We don't guarantee that the Services will be uninterrupted, timely, or error-free. Some jurisdictions don't allow these limitations, so parts of this disclaimer may not apply to you.

Section 16 - Limitation of Liability

To the fullest extent permitted by law, Shop Aizel, its officers, employees, and affiliates as well as Shopify — will not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or any product purchased through them, including lost profits or data, even if we've been advised of the possibility of such damages.

Section 17 - Indemnification

You agree to indemnify and hold harmless Shop Aizel, Shopify, and our respective affiliates, officers, and employees from any claims, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of any law or third-party right, or your use of the Services.

Section 18 - Severability

If any part of these Terms is found unlawful or unenforceable, that part will be limited or removed to the minimum extent necessary, and the remaining Terms will stay in effect.

Section 19 - Entire Agreement

These Terms, along with any policies posted on our site, form the entire agreement between you and Shop Aizel regarding your use of the Services, superseding any earlier agreements or understandings.

Section 20 - Assignment

You may not transfer or assign these Terms without our written consent. We may transfer or assign these Terms without notice to you.

Section 21 - Governing Law

These Terms are governed by the laws of Pakistan. Any disputes will be subject to the exclusive jurisdiction of the courts of Karachi, Pakistan.

Section 22 - Changes to These Terms

We may update these Terms from time to time by posting changes to our website. Continued use of our Services after changes are posted means you accept the updated Terms. Please check this page periodically.